How to think in Lean way?

August 16, 2009

Lean:
A principle driven, tool based philosophy that focuses on eliminating waste so that all activities/steps add value from the customers perspective.

Lean Thinking is all about continuous waste elimination !

Impact of Lean Thinking:
Higher Customer Satisfaction
Shorter Resolution time
Improved productivity
Zero Defects
Zero down time
Higher Quality
Lower Costs
Higher Employee Satisfaction
Benefits of Lean:

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